If you, as the seller, agree to the refund. It can sometimes take all the money in the bank just to get started, and you may not see any returns for a while. Your description must disclose that you are working with a third-party to source and manufacture your products. What does this mean and why did it happen? Depop charges a 10% selling fee for sales on the platform. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. General FAQs in Shippo - Shippo Figuring out what to get rid of is just the beginning. These 6 Tips Will Help. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. Any post that does not adhere to them is subject to removal. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. What is Depop Limited and why did I get charged for it? However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. Now, you can list as many products as you want. Recently I got the first person that paid with the PayPal button. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. Your buyer's Depop @username. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. Connect your Depop account to the Paypal account you will be using. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. They are inclusive, diverse, progressive and creative. As of January 22, 2023, USPS Regional Boxes were discontinued. 1999-2023 PayPal, Inc. All rights reserved. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. Enter Depop. It is very unfortunate and hurts small businesses who have to eat these fees. 5. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. Sustainability; Blog; About; Sell on Depop; Jobs; News . However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. Be prepared to get asked a lot of questions. Or will it take it from me the moment I put more money in my bank account? Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). When the money has been transferred, you can move it over to your bank account if you wish. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. Of course, everybody is human and sometimes Post Offices make mistakes. Active today. If you, as the seller, agree to the refund, then you will give the refund to the customer. In all cases, the fraudsters demanded to be paid directly, rather than through the app. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. If you would like to customise your choices, click 'Manage privacy settings'. Depop suggests that you do not ship your item until you receive the payment. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. It's a pain, I hate PayPal payments. When they updated to extra-small I didnt bother to go back to update my older listings. To keep proof of postage, send the item to the address on the in-app receipt. Can anyone help me? One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e. 2. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. However, using Poshmark comes with high seller fees. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. It was too good an opportunity to pass up. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. You will need a shipping scale, measuring tape, and a printer. All Rights Reserved. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. The cost savings to the customer can help to boost your sales. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. It also shows up in my PayPal activity, So what's gonna happen? The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. Depop Shipping: The only shipping guide you'll ever need In their system, a carrier will sometimes switch the first and second address lines. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. It all hangs on whether paypal agree that the transaction was unauthorised. Read about our approach to external linking. But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. If you want to take that risk, we have a few tips on how to avoid getting scammed. Options. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. Heres How to Responsibly Donate and Repurpose Your Castoffs. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. Its also a good place to keep yourself motivated and promote your page to other enthusiastic Depop fans. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. Ah I see. The culture of the app is young, open-minded, and versatile. That's so bad, the other person must know exactly what they have done. Make sure to check out the International USPS shipping guide for more details. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. The following is a sponsored link. Even when your product doesn't get sold, you wouldn't have to pay for anything. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. 2023 BBC. You are viewing the PayPal Community Archives. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. Please make sure you've read the community rules, and that your post follows our posting guidelines. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. Please read rules before posting. 9 Tips on How to Sell on Depop When You are Broke as Hell. Is it likely that I'll win my money back without the screenshots attached? Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. Terms of Service - Depop help GB Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. Something similar happened to me the first time I got a PayPal payment. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. When you buy through our links, we may earn a commission. then you will give the refund to the customer. In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not. For reference, my first three sales on Depop were temporarily on hold. Follow these steps when you want to create a Depop listing. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. When selling online there are some common reasons why customers return a purchase. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. Add photos, description, price, and all the other details that weve discussed above about your product. Depop suggests that you do not ship your item until you receive the payment. Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option. However, shipping with Depop can be expensive. Find out more about how we use your personal data in our privacy policy and cookie policy. Don't price your items too low because it could have a negative impact on your profits. Scammed through Depop. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. If you need tips with a step-by-step guide, check out our post below. A collective of individuals who inspire and grow with their evolving style and values. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. DEPOP LIMITED - Find and update company information - GOV.UK Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. How to Sell on Depop - Becoming a Power Seller | Wirecutter ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. guccidurags. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. Depop confirmed that it intends to implement multi-factor authentication in 2021. This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. Test out different poses. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. Others have received a faster response from reaching out to Depops Twitter account as well. Step 1: Log in to your Depop account on their website. We, TechCrunch, are part of the Yahoo family of brands. Press J to jump to the feed. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. This is normal if you are new to selling to establish that you are a trustworthy seller. Let us help you. Once youve put it all together, your listing should look something like this. I do occasionally sell on Etsy and Ebay, but honestly, Depops shipping to me is not expensive and has me majorly spoiled because its so simple, Depop does all the work for me and all I do is click and print. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. Now you can start selling items and get paid when your items sell. I know it's negligible but if what's the reason that this happened. However, unlike Poshmark, Depop charges you additional fees. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. Depop proudly states that 90 percent of its active users are under 26. Created 19 August 2016 Delivered 24 August 2016 However, make sure that all your sales are sent with tracking. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). About Depop | Depop Newsroom It doubles as a resale and social media platform where sellers and buyers can DM one another, like items and follow one another. The item I sold was 30$ and they taken 13$ out of the sale lol. Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. From launching their own brands to building vintage resale businesses. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. Alternatively, you can avoid counter service altogether. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I received only a few bids per item, and I sold them for less than they were worth. We would stay away from doing something like this it is risky for both your Depop account and your payment. In case something goes wrong, youre protected by PayPal's Seller Protection. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. Open the app and tap on the Camera icon at the bottom center of the home screen. When you are linking your bank account, keep in mind it may take a couple of days for them and the bank to do a small trial deposit for verification. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). I feel like im doing something wrong or not understanding? If you continue to use this site we will assume that you are happy with it. How to Sell on Depop - A Beginner's Guide - shift4shop ***UPDATE** SWIPE FOR ANSWER!! Your recipient will need to pay their local Post Office the amount due to receive their package. Leave the Archive. Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. Wow that sounds extra af for no reason. Today, Depop is a place where millions of users come to celebrate their style and discover culture. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Follow the instructions in this article and start selling your own products on Depop. Any post that does not adhere to them is subject to removal. One of the key reasons I like shipping with Depop is the time I save. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. Given the volume of compromised accounts for sale, the horse has already bolted," he added. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. Rather Depop shipping is included in the price depends on the individual seller. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. Depop, a social app targeting millennial and Gen Z - TechCrunch Whether you are a new seller or have experience selling on Depop, it can happen to anyone. eBay vs Depop: Which is better for selling? First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. 4. So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . Just make sure to do your diligence and follow all the steps required by Paypal. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Depop fee + taxes + shipping (if you use ship with depop). You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. Definitely gonna start telling people depop payments only.
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