payactiv complaints

Sign up for our daily newsletter for the latest financial news and trending topics. The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. Receive and send funds to other members. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. In 2020, Payactiv released a short film titled, "We Heard You." View our transaction pricing details. In the Business to Business Service category. Read our full review or get our 30-second take. We always try our best to do our job well and your kind words make it all worthwhile. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Consider another cash advance option if your employer isnt enrolled. We always try our best to do our job well, and your kind words make it all worthwhile. Payactiv Review. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Payactiv is a life saver! However, it did earn a TrustPilot score of 3.3. A team member will be in touch ASAP. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. Payactiv Expert Review, Pricing, Alternatives - 2023 Payactiv uses time and attendance data to provide earned wage access to employees. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Find her on Twitter, @DawnAllcot. Thanks to both of them for getting this resolved n the excellent customer service. She did such a wonderful job, was patient and empathetic and had my problem fixed instantly. :), I cannot say enough about Devon and Grace. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. Learn how its rewards program works and see if the card is right for you. They treat you like family. Information technology & services. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. 1 Standard rates for data and messaging may apply from your wireless provider. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. Hi Connor,Thank you for taking the time to write a review about your experience. If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. Conclusion. I just being honest tho this company is no good. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, It has been a week. Up to 2 days early deposit of your paycheck2. As such, it permits employees to access up to 50% of their paycheck prior to payday. Payactiv's financial assistance program provides employees with an opportunity to consult with professional coaches and get advice on saving, budgeting skills, debt management, and more. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Have a blessed day. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. We're working on your case. Always & foreithe best! Dont use Payactiv. Great customer service!!! Find out how we combat fake reviews. Hi Regina,Thank you for taking the time to write a review about your experience. PayActiv Pricing, Alternatives & More 2023 - Capterra Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. Hi Victor,We sincerely apologize for your negative experience. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. David m helped me out when I needed it! To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. Payactiv: Bringing Financial Wellness and Freedom to All - Payactiv 1 Standard rates for data and messaging may apply from your wireless provider. We'd like to turn this around and resolve your issue ASAP. :), I am changing my review again because grace helped me out with no problem. We make money from the interchange rate when you use the Payactiv Visa Card* for online or in-store purchases. Here are 8 tips for writing great reviews. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. Have a blessed day. However, there are very few additional fees. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. To many glitches, and its a nightmare having to deal with customer service! And PayActiv comes close, which is why it earned a 4.9 rating in this category. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. We always try our best to do our job well and your kind words make it all worthwhile. Stay away from this bank. Have a blessed day. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. If I have any future issues, I know I will be taken care of. Verification can help ensure real people write reviews about real companies. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. We also ensure all reviews are published without moderation. It is especially beneficial for lower-income hourly workers who want to access their earned wages between paychecks. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv The PayActiv app uses secure encryption and transmission technology to protect your data. One of our representatives will be reaching out to you shortly to assist you. ray. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. We always try our best to do our job well and your kind words make it all worthwhile. This site may be compensated through third party advertisers. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. Hi Janel,Thank you for taking the time to write a review about your experience. Send funds by phone number. Have a blessed day. Payactiv App: How Does Payactiv Work? [Best Guide] - Overdraft Apps Hi Bella,Thank you for taking the time to write a review about your experience. We always try our best to do our job well, and your kind words make it all worthwhile. We'll do everything we can to make sure we do better in the future. Devin Myer's, can you help? . PayActiv Review | Is It Right For You - YouTube Its also one of the few cash advance apps Ive reviewed that offers cash advances. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. Immediate access to wages earned today3. Your earnings, spending and savings with you in control. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. It powers financial innovation by giving users the tech . Hi Loretta,We're glad that we could help you resolve your issue. Payactiv - Apps on Google Play Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. Some employers also may limit how much of an advance theyre willing to offer. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. Otherwise, read on! I have been using payactiv for almost 3 years now and they never get my hours worked right. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. There was an unknown error. Read Customer Service Reviews of www.payactiv.com - Trustpilot Our information is based on independent research and may differ from what you see from a financial institution or service provider. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Their customer representative dont know anything. Read 4 more reviews about Payactiv Inc. LM. All Right Reserved. Prevention Platform. . Thank you Grace!!! One of our representatives will be reaching out to you shortly to assist you. We think it's important for you to understand how we make money. Consider a provider that doesnt require you to work for a partner company instead. Private company. The platform has collectively provided employees with $5B+ in earned wage access. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. :). We may also receive payment if you click on certain links posted on our site. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Funds accessed using Payactiv will show as a deduction on your next paycheck. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Its available to part-time and full-time salaried workers, as well as hourly workers. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. 2023 Payactiv, Inc. All Rights Reserved. Hi there,We sincerely apologize for the inconvenience. It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. Took 5 minutes on chat to get asked the number to my account, while I was logged in. But a small percentage of users didn't have a seamless experience. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. Hi Bill, sincerest apologies for the inconvenience. In terms of security, no app is 100% secure. Have a blessed day. Finder.com LLC. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Hi Michelle,We sincerely apologize for your negative experience. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. Learned alot about financial stress and that I was not alone. Articulate , very informative , and patient. Regular source of income, Verifiable bank account, US citizen, Ages 18+. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. However, we'd like to learn more about your situation and what exactly happened. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a blessed day. We always try our best to do our job well, and your kind words make it all worthwhile. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. but Davis M deserves a raise plus more. We always try our best to do our job well, and your kind words make it all worthwhile. Dave charges a $1 per month membership fee, which is much lower than Empower. One drawback is that Empower charges an $8 monthly fee. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. We may receive payment from our affiliates for featured placement of their products or services. If your employer partners with Payactiv, youre automatically eligible to use this service. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Confirm details with the provider you're interested in before making a decision. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Our scoring formula weighs several factors that differ from Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. One of our representatives will be reaching out to you shortly to assist you. Have a blessed day. We always try our best to do our job well, and your kind words make it all worthwhile. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! Working at payactiv | Glassdoor Ned is amazing. 5/5 Jay! 1 Standard rates for data and messaging may apply from your wireless provider. Working at PayActiv: Employee Reviews | Indeed.com * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. We always try our best to do our job well, and your kind words make it all worthwhile. This may result in yourhaving access to the funds sooner. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. In 2020, Payactiv released a short film titled, "We Heard You." Contact - Payactiv Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. The offers for financial products you see on our platform come from companies who pay us. All Rights Reserved. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Otherwise, you could pay as much as $5 per month. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. We may also receive compensation if you click on certain links posted on our site. Payactiv is a great place to work. Get connected with multiple lenders you might qualify with even if you have bad credit. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. What Is DiversyFund? For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! We're working on your case. Daily pay is a really good app way better then this crap they call an app. They cant help you resolve any issues. To resolve your issue, we need your account details. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Anyways 5/5 for Davis M! Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. Latest Reviews. You can receive a cash advance of up to 50% of a day's pay. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. I promise he is the best & only agent i will deal with! Their customer support team is available via live chat and call 24/7.. Devin picked up my case n made Mr a promise it woukd be resolved in a day. Have a blessed day. He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. Carefully review your finances and the loan cost to make sure it fits your budget. Get offers from potential lenders in minutes by filling out just one online form. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. 2023 Payactiv, Inc. All Rights Reserved. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. However we may earn a small fee if you click on vendor links on this page. Traditional real estate investments are limited to people with significant financial resources. PayActiv, Inc. | Complaints | Better Business Bureau Profile Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. We'd like to turn this around and resolve your issue ASAP. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. Get company announcements, pick up shifts, and get reminders and alerts from work. But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. Have a blessed day. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). Agent assisted me and resolved my issues very quickly. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Be sure to include your Employer's name, Employee ID, and Mobile number. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. This makes it one of the few cash advance providers that doesnt require a bank account. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. Meanwhile, I will be overdrawn due to lack of funds. It's been another month and Payactiv card still isn't working. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. We always try our best to do our job well, and your kind words make it all worthwhile. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . Or if I brought up my case number, they would stop replying and end the chat/call. Have a blessed day. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv Hi there,We sincerely apologize for your negative experience. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. My kids are sick and I'm a single mother who needed to get them to the hospital. I wish my employer used a more reliable system. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech.

Woman Who Faked Cancer Jailed, I Am Savage, Articles P