eastbourne hospital admissions

The intensive care service used procedures to ensure that patients received safe and effective care. the service is performing well and meeting our expectations. Records were brief and suggested limited discussion and challenge. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. This was a very significant improvement and meant that decisions about the care of complex patients were being made at the right level of seniority. The service provided mandatory training in key skills to all staff and made sure everyone completed it. Records were clear, up-to-date, stored securely and easily available to all staff providing care. We saw staff monitor patients national early warning signs (NEWS) scores and discuss patients within safety huddle meetings that had consistently high scores. Your friends and relatives will be able to call you directly (charges apply). The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. 0300 131 4500, Eastbourne District General Hospital Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. We spoke with 6 staff members to understand what is was like working for the service, including midwives, maternity care assistants and housekeepers. Eastbourne District General Hospital has 337 inpatient beds, and eight critical care beds. This included an extension of the Hospital Intervention Team to 12 hours each day and a planned increase of overnight mental health team availability. The service had enough staff to care for patients and keep them safe. Published Provided and run by: East Sussex Healthcare NHS Trust. Eastbourne hospital hi-res stock photography and images - Alamy However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. NHS England Same day emergency care Call us today, 24/7, for a free, confidential assessment. The plan for your discharge from hospital will start on your admission to hospital. The midwifery led unit was closed from the 10 December 2021 until the 21 April 2022 due to staffing challenges. We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. Incidents were investigated by senior staff with lessons learnt shared across the trust. People could access the service when they needed it. There were 735 mixed sex breaches on surgical wards at EDGH during a 12-month period. Third party children and adolescent mental health services did not accept assessments after 3pm. There was a system in place to identify patients who might be a little confused and need careful support in decision making.The coloured butterfly markers allowed staff to differentiate these patients from those with more advanced dementia.The dental team provided exemplary planning of care for patients with learning difficulties who needed dental surgery. In general, medicines in theatres were well managed but we observed the block signing of controlled drugs which was contrary to best practice guidance. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. The trust was compliant with the intercollegiate document, safeguarding children and young people: role and competences for health care staff (March 2014). 01323 645 555 View details. This checks a patients dementia and delirium, blood pressure, medication review, visual impairments, continence care plan, call bells within reach and mobility and walking aids. there are some services which we cant rate, while some might be under appeal from the provider. Your information helps us decide when, where and what to inspect. Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Admissions Unit - Eastbourne DGH - Information for the day of your surgery File type: application/pdf Review date: July 2022 This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. This included no month in which patients were admitted, transferred or discharged within four hours of arrival. Ward and departmental safety thermometer results showed improvements across the service. 27 January 2017. Any addresses or telephone numbers that you might need. Staff understood how to protect children, young people and their families from abuse and the service worked well with other agencies to do so. Medicines management had been added to the safety thermometer as an additional performance measure. We noted that whilst the rating remained the same, there were noticeable improvements in many aspects of care. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. We rated it as requires improvement because: Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. We visited the telephone triage area and the community midwives office. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . People were respected and valued as individuals. We'd like to use additional cookies to remember your settings and understand how you use our services. The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. There were systems in place to support learning, improvement and innovation. Bexhill On Sea, Clinical outcomes were monitored and were similar to units of similar size. Inadequate We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. This was our first inspection of the Eastbourne midwife unit. Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. Overview - Eastbourne District General Hospital - NHS Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. Only one new person was admitted yesterday. Staff recognised incidents and reported them through the electronic reporting system. However, the trust has supplied information to show these policies were in date but these were not displaying when accessed on the inspection. Eastbourne Midwife Unit (EMU) is in Eastbourne Sussex and part of the East Sussex Healthcare NHS Trust. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. This enabled staff to use escalation areas and additional spaces for patients whilst they waited for diagnosis and treatment. Staff completed and updated risk assessments for each child and young person and removed or minimised risks. They provided emotional support to children and young people, families and carers. Please give these to a nurse. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. Inpatient Mental Health Intake & Admissions Process, All of the staff deserve special recognition, What to Expect When Calling a Mental Health Facility, may need to be entered from aurora.boxcarstudiodev.com, Mental Health & Psychiatric Hospitals in Glendale and Tempe, AZ, See what other patients are saying about us, Copyright Aurora Behavioral Health System. We reviewed 3 sets of patient care records. Other series are not available for consultation until 30 years from the last date of the document. When things went wrong, staff apologised and gave patients honest information and suitable support. Some aspects of service planning were expanding to meet increased patient demand. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. 5. . Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ Get alerts when we inspect. Alcohol or any illegal or non-prescription drugs. We interviewed leaders to gain insight into the trusts leadership and governance model of the service. 0300 131 4500, Bexhill Hospital Not all nursing staff working in outpatient clinics where children were cared for were trained to child safeguarding level 3. Infection prevention and control standards were variable. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. Our nurses will speak with you regularly to address any worries or concerns you may have, however please discuss any concerns you have with them at anytime. Staff throughout outpatient services put patients at the centre of what they did. 0300 131 4500, Cancel or reschedule your outpatient appointment, Long COVID Assessment and Support Service Feedback, Patient transport and help with travel costs. Trust audits taking place were adult asthma, dementia, diabetes foot care, end of life care, falls, Parkinsons disease action, pulmonary rehabilitation, and cardiology and staff were aware of audits taking place. We rated it as outstanding because: We found the surgery services at Eastbourne District General Hospital (EDGH) to be good because: The hospital had good medicine management processes in place, which related to the security and storage of medicines on all the wards we visited. Records for patients with mental health needs required improvement to assure us of patient safety. Banner Estrella Medical Center - US News Health We observed safeguarding folders, which identified the safeguarding lead and the referral process. Kings Drive, Eastbourne, East Sussex, BN21 2UD We place some essential cookies on your device to make this website work. Demand for mental health services far outstripped capacity. the service is performing well and meeting our expectations. It also has seven maternity beds in a midwifery led maternity unit. This may not apply if you are coming in for day surgery or minor procedures, or in areas that require specialised care for example the cardiac unit and intensive care unit. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Pre-assessment clinics were thorough, and parents had time to ask questions and understand their child's conditions and treatment. Managers monitored the effectiveness of the service and made sure staff were competent. Building: Acute Admissions Unit. Our hospital radio services provide a variety of programmes, free of charge, including daily request shows. Requires improvement We don't rate every type of service. ACTs provide high quality and appropriate care and liaise with STAR . This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Nursing staff shared concerns with the level of staffing on most medical wards. Where the NEWS score was elevated to a higher level there was automatic review by the medical emergency team. The reason for these was not documented in most cases. Clinical leadership on the unit was strong and supported staff development. They supported staff to develop their skills and take on more senior roles. Published The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. We found there was strong and clear leadership capacity and capability. This included in the completion of baseline observations and information critical to monitoring patients for deterioration. Browser Support The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. All inspections: Eastbourne District General Hospital - CQC (877) 870-7012 to begin the admissions process. Please visit our Insurances Accepted page to learn more. We observed clear referral pathways for patients who were displaying or had mental health conditions. Have you found an error with this catalogue description? Our rating of this service improved. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. We observed staff following national best practice guidance in theatres. There was a high vacancy rate of 12% for surgical nursing staff and the service was highly reliant on bank and agency staff for both nursing and medical staffing. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. The service did not keep their risk register updated. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our The nursing staffing levels had improved since our previous inspection visit in September 2014. There are vending machines outside most wards. It has 22 beds and two operating theatres and 129 employees. There were readily observable changes made across the trust in relation to never events that had occurred, with learning widely disseminated. Eastbourne Station to Eastbourne District General Hospital by train, bus and walk. Map and contact details. Official information from NHS about Eastbourne District General Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Eastbourne District General Hospital - NHS Managers monitored the effectiveness of the service and made sure staff were competent. You will have a small locker next to your bed or chair for your personal possessions. Practice changed where required improvements were identified. / 50.7864829; 0.2697638. A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours. The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. Alongside the falls assessment an individual needs assessment is completed. This includes an average layover time of around 7 min. Consultant Physician - Stroke | Job advert | Trac Budding medics have a doctor overseeing them, with workshops, hospital practice and work . A regular trolley service, with a selection of newspapers, magazines and confectionery, is available on most wards. There were clear and effective processes for managing risk and performance. Leaders supported staff to develop their skills and motivated them to succeed. They managed medicines well. You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. There were clinical side rooms and a community midwifery hub. Friends and Family Test results showed a higher than average response rate and the scores were higher than the England average. The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. Eastbourne District General Hospital is located on the outskirts of Eastbourne town centre. They were visible and approachable in the service for patients and staff. The healthcare assistant team had been awarded as unsung heroes for their work in improving the patient experience and in most of our observations staff demonstrated a commitment to kindness, compassion and empathy. the service isn't performing as well as it should and we have told the service how it must improve. The trusts urgent and emergency care Friends and Family Test performance (percentage recommended) was better in comparison to the England average. Any other browser may experience partial or no support. An established escalation process involved progressively senior staff as waiting times increased and capacity decreased. It will also include any special instructions personal to you. Admission Care Jobs in Eastbourne - 2022 | Indeed.com When is meal time and what food can I bring into the hospital? However records indicated persistent delays in completing investigations and contributing factors included those identified by quality audits, which the senior team had not resolved. The service set out an improvement plan which introduced a safe surgical pre-assessment and blood taking clinics. In most wards there is a bedside television, radio and telephone system called Hospedia. Eastbourne District General Hospital. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. 0300 131 4500, Eastbourne District General Hospital Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. 27 March 2015. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. It is managed by the East Sussex Healthcare NHS Trust . Suspended ratings are being reviewed by us and will be published soon. Our rating of the Eastbourne Midwife Unit was requires improvement. Money for the television and phone system by your bedside. 6 June 2018. We saw real warmth in the relationships between ward leaders and nurses and from the HoN towards their wider team. Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com Skip to Job Postings , Search privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. Eastbourne Station to Eastbourne District General Hospital - Rome2rio In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. 25 January 2023. There's no need for the service to take further action. There were some issues with the structural maintenance of the hospital. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. There were business continuity plans in place for use in the event of a major incident. The service ensured that staff had the skills, knowledge and experience to deliver effective care, support and treatment. Staff with substantial expertise in safeguarding and child protection provided support to the emergency department (ED) team although the use of safeguarding tools and assessments was variable. How to get to Eastbourne Hospital by Bus? Alahna Kindred; Published: 17:34, 30 Sep 2020; Updated: 20:59, 30 Sep 2020; Eastbourne District General Hospital - Departments and services We carried out a short notice announced focused inspection of the Maternity service, looking only at the safe and well led key questions. However, monthly audits indicated low levels of compliance with trust standards relating to mental capacity assessments. However the mental health liaison team had introduced monthly multidisciplinary meetings and responsive debriefs with the ED team to review care and effective use of mental health pathways. However non-availability or delays in responding to referrals to specialties had resulted in negative patient outcomes including for patients who needed a stroke assessment. Quality improvement work had begun within speciality clinics and there were plans to develop this across outpatients as a whole. Our rating of this service improved. Nurse staffing was on the divisional risk register and staff reported that there were often staff shortages that needed to be filled with bank and agency staff. Good Apply to Admission Care jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Strong clear leadership seen, staff felt well managed and well led. Staff we spoke with were highly motivated to provide care that was kind and promoted dignity. 05 November to 12 December 2019 During a routine inspection. Call us today, 24/7, for a free, confidential assessment . Patient records were available, kept secure and up to date. Find out more. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD Theatres staffing met the recommendations of the AfPP and ward level planned nursing staffing versus actual staffing was usually met, albeit with temporary staff. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. The service only employed one play specialist to work cross-site. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). We will involve you and, with your consent, your family, carers or friends as appropriate. Bexhill-on-sea, We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Admissions FAQ . 27 February 2020. Eastbourne District General Hospital - Wikipedia We support protected meal times. The doctor will prescribe all the tablets and medicines that you need while you are in hospital, as well as any you need when you return home. There had been times when these staff were not specialist trained in paediatric care. Find Hospitals in Eastbourne listings on 192.com. Overview. Where healing starts andthe road to recovery begins. There was evidence of effective multidisciplinary working with the hospital intervention team the security team and specialties when these were available. Eastbourne: Care > Intermediate /after hospital care services However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. Let us know. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. Admissions. . Leaders had the integrity, skills and abilities to run the service. We appreciate your support in asking your friends and relatives to only visit during visiting times. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. If your medication is not in stock then you may be issued with a prescription to obtain from a pharmacy. We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. The service had a vision for what it wanted to achieve and a strategy to turn it into action, developed with all relevant stakeholders. Covid hospital admissions in Eastbourne remain incredibly low PDF The Economic Consequences of Hospital Admissions - Northwestern University Patients' records are not available for consultation until 100 years from the last date of the document.

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