metalplex customer service

When I contacted the company, they quickly made a new one and shipped it out. I would say I'm satisfied as I ordered another design from you! I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. Already recommended to company to several friends. 1. The pieces are scratched up. MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. Don't just take our word for it, ask our 50,000+ customers! I love it! They are planning on shipping out a replacement item. Love the way it looks. How would you rate it? Instantly impressed and even more so when my item arrived. Join the 93 people who've already contributed. I messaged Matt and got a very quick reply and a brand new one sent free of charge all the way to Alaska! It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. Name Monogram Address Sign - Metal Wall Art - MetalPlex They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. Perfect house numbers for our lake house. enquires@senghuat.com.my: 86-A,B & C, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. When it arrived, it was broke. Is metal-plex.com a scam? following rank: Well explain below why metal-plex.com received this verdict, but first, lets make sure you are looking at the right business (many people often mistype the query). Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. BBB Business Profiles may not be reproduced for sales or promotional purposes. I wanted it to be a gift. Lightweight, shipped in time for the holiday, size as expected, Mom was delighted! The LED's are battery powered (no cords) and come with a remote control to change the color or apply effects such as strobe or color fade. I dont understand how these people are even still in business. These are perfect. What needs to be considered when purchasing a phone? They havent shipped the missing item yet. MetalPlex unboxing of Mount Hood metal wall decor - YouTube It's so thin that any minuscule pressure can cause a dis-figuration of the surface of the art piece. I just want to say thank you so much! They create a mailing label but never send the product. My address sign came so much better than I expected. I received it today, 10/27, finally and it's broken. My experience has been exactly the same: Delays, and ZERO communication. You can also examine the store's website for contact info like a contact form or email address. Came timely and as advertised. I will say that Im totally pleased with it. Love the black/shadow look in my computer area. I'm happy with the overall look, but what I'm surprised with is the thinness of the aluminum around the composite core. [40% Off] Metalplex Promo Codes & Coupons | Exclusive Discounts 2023 Looks great on our stairs, great against the white shiplap. 0. Absolutely LOVE the Mt. We love our mountain wall art! Thank you! Guardio has over 1 million users and is affordable (only a few bucks a month), it covers up to 5 family members or 5 different email addresses you have accounts with. Your experience matters. Easy to hang as well, The one I ordered was a gift for a Housewarming Gift! Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. Call again, takes 5 calls over 2 days to get in touch with someone. Product is very poor quality. Metalplex was absolutely AMAZING. There are no refunds for customized products where the buyer misspelled the personalization. MetalPlex is an Austin, Texas-based manufacturer of wall decor. The foam is not visible, but maybe the metal would have been too heavy. It was packaged well, but still got slightly bent at one end during the shipment. Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases. It shipped in a fairly timely manner during COVID. 60% Off MetalPlex Discount Code on December 2022 Customer service is also great. Escalation to live agent support is available to customers with an active Arlo service plan or trial. Kicking myself nowwww!! This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! Right now it sits above my bed, in our RV. I was upset when it arrived, it was bent from shipping. The Scam Detectors algorithm gives this business the So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. White. Beautiful!! Niceeee, I wish I had gotten a bigger size tho. I fell for it hook, line and sinker! The first one came damaged in the mail and I contacted customer service and in no time I received a new one! Your Name ( required) Your Email ( required) Your Message ( required) Drag & Drop your files or Browse. - Black / 46" x 12" / No Need to figure out how to attach to wall to secure it. Going to put this on my outside deck area. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. I am EXTREMELY satisfied with my experience! We just built a log home. The pins hide themselves well. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! I bought this for my Home we are about to build. He loved it. Got this today and put it up in just a few min. How did that happen? Very pleased with how it turned out! Amazon.com: METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor Shipping was a little slow but certainly was worth the wait! it will be perfect! We didnt want to drill so we removed included screws and used construction adhesive to mount on concrete wall. Would recommend and use again! Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. Like the brushed silver. Wish I had read the reviews before I ordered. Metaplex GitHub International Association of Better Business Bureaus. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. Can't wait to see it hung!! The customer service team was responsive and shipping was superior to Alaska. After waiting 7 business days I emailed the company based off my confirmation email that the label had been created and the package would be delivered by September 10th.On the 12th I recieved a generated email from "Misha" saying "sorry for the confusion and that it was being cut still. They need to really step up their customer service. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. Souvikc555@metalplex.in When you contact them they say it should go out "this week" but doesn't. Do not purchase from here. The metal art looks exactly like it does online. Verification can help ensure real people write reviews about real companies. We absolutely love it. This A Reminder That Your Store Credit Of $15.28 Will At Midnight, Free Express Shipping On All Orders In USA, Sign up at MetalPlex to get 20% Off Your First Order, Range In Value From $100 All To Way final reduction $225, Entire Website Is Currently 30% Off At Checkout To Save, Use Promo Code To Enjoy 30% Off site-wide Orders, Use Code For 25% Off your purchases + Free Shipping, Name Monogram Address Sign - Metal Wall Art at $58.00, Gold In Your Story - Metal Wall Art just start at $111, Yosemite Mountain Range View - Metal Wall Art starting at $180.00, Redwood Mountain Range View - Metal Wall Art just start at $180, FOUR ELEMENTS - METAL WALL ART starting at $78.00, Get Naked - Metal Wall Art just low to $59, Personalized Backyard BBQ Sign - Metal Wall Art just starting at $45, Jumping Trout - Metal Wall Art just low to $65, Mountain Range - Metal Wall Art low to $94.00, In Order To Free Up Space, Running A Mystery Box Sale, Yosemite Mountains - Metal Wall Art at just $135, Personalized Patio Sign - Metal Wall Art at $45, Trout Fish Design - Metal Wall Art at just $70, Arches National Park, Utah - Metal Print start at just $60, Lake Bear - Metal Wall Art just starting at $65, Purchase A Mystery Box start at just $50 And Then, Additional reduction 50% off Valentine's Day, Save further reduction 50% on Limited Edition Metal Wall Art at MetalPlex, Four ElementsMetal Wall Art just start at $78.00 at MetalPlex, Four Elements AlternativeMetal Wall Art for only $78.00 at MetalPlex, Space Mountain Range - Metal Wall Art For $135.00, Family Name Sign - Metal Wall Art For $54, Apply The Code For 35% Off Your Entire Orders, Access Wireless Prepaid Cards start from $10, Sign up at NOUI NOUI and get 10% off at first order, Sign up at Mints Market for up to 15% off. All rights reserved. It was tried and tested by our team. I wish I had read the reviews before ordering. Personalized metal address sign! The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. I would definitely purchase from him again and am so happy with the quality of this piece! The customer service was outstanding.. very good communication. Does MetalPlex provide gift cards? Start Chat Now. This legitimate data privacy tool officially requires brokers to remove your data on your behalf. Anyone can write a Trustpilot review. The pieces are scratched up. The user can select the shipping method when filling in the shipping information. Here is why you should get it now: Awesome, right? I have a fascination with moose and have yet to see one in person. Best regards, - The MetalPlex Team Next day on Feb. 17th - I received an E-mail stating that the label was created for shipment. I dont understand how these people are even still in business. Love the look! Items Per Page. The art came with pins for hanging, but I discovered they wouldn't penetrate the wall without bending. Gorgeous craftsmanship! Love MetalPlex Customer Service too!! Not a lot of space but I am in love with my Mountain Bear. So happy i did! It now makes sense that they block all customers with verified purchases so they can't contact them or leave negative feedback/reviews on ********. Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. Customer service was great and the order was packaged well and i am absolutely happy with my order. Required fields are marked *. Highly recommend this seller!!! I wish I had read this before I placed my order. Get free shipping and 60-day returns by the ways of becoming a member. Just send us a message in the form below with any questions you may have. For more information on Metalplex coupons, you may also get in touch with Customer Service via the Metalplex website. From $249.99 $265.99. Furthermore, it is important that the battery life is long. If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. Thank you for your understanding. I ordered on 9/25 from the company a mountain range of ********. Would definitely buy from this company again. They keep sending the same auto answer every week. Metalplex Kitchen Factory is a family-owned and operated custom Stainless Steel Fabrication business located in Bahrain for over 5 years. Great quality and just what we were looking for. Then bubble wrap and put in a box. Item will need bending back to get flat. Thanks. Awesome customer service too :-). I wish I had read the reviews before ordering. Prompt communications and shipping. We have received it and we will be replying to you as soon as we can. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. I was able to find something very similar on Amazon anyway. We love this piece of art. We bought 2 of these for our duplex trailside ski chalets in Michigan. The website says "no hassle" returns. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. It came packaged well. Love this sign! They provide chairs, call centers, desks, storage, partition walls, and meeting tables. Got this today and put it up in just a few min. Silver. Customer Stories Resources Open Source GitHub Sponsors. We love it! Throughout the years, we have established a reputation of integrity with our high quality . Search for answers on our support pages and within our knowledge base. Just wish they made one that fits two or more pieces together so its a larger area. This rating means the business is Standard. Please share your experience, as well. Perfect. I have not opened as a gift for nephew fam and new house..will send when up But both of these things are so easy to fix - I hope MetalPlex actually takes the time to do so because the final products are really cool looking. FULL RANGE OF ELECTRICAL & MOBILE PRODUCTS. Extremely light weight. My sister LOVES her gift! Told us they would have the missing item shipped out asap. They then provided me with a *** tracking number that only stated that "Label Created". We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. MetalPlex is recruiting more members to join them. It was packaged well, but still got slightly bent at one end during the shipment. I can say that this company responded quickly to my MANY inquiries about non-delivery. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. It came with a plate with my name on it in the same weird metal foam sandwich. I've had it a couple weeks, but waited to get Christmas stuff off the wall. We gathered the most favorable Discount Code 48, so you don't have to. Custom design team was super easy to communicate with to get a custom sign made. I made a mistake in the size I wanted in the order and realized it a couple of days later. The quality is awesome but they sent me the wrong address. It's perfect size for what I'm wanting the wall to look like. Don't waste the time! General customers can get the free standard shipping service with a valid coupon. We want you to feel 100% happy with your purchase. Moose Alternative - Metal Wall Art. Not seeing something perfect for you? Items arrived 14 days after their original "delivery date" and one of the items was missing. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. . Metalplex made a custom item for me which turned out absolutely amazing! I have another coming tomorrow. MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. I tried emailing and calling, no response to my email and their phone line is just a message machine. Shasta. 14 days later the tracking label has been printed not shipped. It's so beautiful! Thanks for the great product. Company (Metalplex) does not deliver. Click below. MetalPlex careers complete history | JobSearcher This is either a serious lack of quality control, or just laziness. Unfortunately, It's been a long time since we have worked with a business with excellent customer service and communication, so working with Metalplex was a breath of fresh air and hope that there are still good companies out there! It took me a while to actually order it, but they were always quick to respond and help when I asked. I haven't hung these items yet, but they look like high quality with no blemishes. It was delivered in very protective packaging and was in absolutely perfect condition and my friend loved it!!

Donny And Donyell Marshall Brothers, Muskingum University Athletics Staff Directory, Is It Legal To Have Two Health Insurance Policies, Articles M