lucy in the sky customer service number

Number of comments: 0 We'd love to find a resolution due to this issue. We do not save your payment method details on our website. Contact our Customer Support Team - LUCY Knowledge Base In general, international orders take 2-3 weeks to be delivered, though can be shorter or longer, depending on the style and your specific location. Shipping was supposed to be 5 business days. They said they will refund me within 10 days without any explainations for their lateness. Free Shipping Worldwide, over US$50. My daughter has an event Nov. 19. I ordered my dress september 13 it's now october 1. is it supposed to take this long? Images copyright 2023 Lucy in the sky inc. All rights reserved. They have horrible customer service and cannot call because it's a bogus phone number. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky What is the Lucy in the Sky customer service email? Hi Matilde, Here are 8 tips for writing great reviews. For international customers, return postage is the responsibility of the recipient. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. It is now way past that estimated time period so I use the chat feature again to figure out where the dress was. These used to work but not sure if they are still valid numbers. she thankfully cancelled my order and issued a store credit so i can order again with the express shipping, Hi Rabene, Thanks for your feedback. I ordered a dress on 9/18. I never got any notification from them that my dresses would be late or anything. Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. Her mom (Gene's mother's sister) has moved to France. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). www.lucyinthesky.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Extremely disappointed and feeling like they stole from me. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. Return policy is awful and as slow. Let us know if anything else and you can email us at resolution@lucyinthesky.email! Contacting Sky | Sky Help | Sky.com However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. You must not misuse this Website. In the end the skirt fit very snug and my booty looks great in it. We're so sorry to hear that you had issues with your order. Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. Shop Lucy in the Sky LUCY IN THE SKY - YouTube Search. -Kate. I was never updated or contacted. Copyright 2023 Lucy in the Sky inc. All rights reserved. -Kate. We'd love to assist you further if you need help with returns. If it was possible to give negative stars I absolutely would. Either you embrace "diaper astronaut love triangle" or you don't . We're so sorry to hear about the order. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Do not order from here. Article created 4 years ago. If all your styles have a 'Within 1 Business Day' shipping timeframe, you will see an FedEx overnight option at the checkout, which is guaranteed 1 business day domestically and 1-5 business days internationally (Monday to Friday). If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. Why would I need store credit when I already purchased the 3rd dress. Good Luck! If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. Store credit took weeks. Phone Email. Absolutely terrible customer service. Thanks for your feedback. Lucy in the Sky Reviews | Read Customer Service Reviews of - Trustpilot Hi Jay, We'd love to make sure we make this right and find a resolution. We're so sorry to hear that your order was delayed. Not only was she patient but she was quick and so attentive. Lucy in the Sky is an arty mess that is trying so hard to say something profound but loses the very appeal of its source material. Beyond disappointed. I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). Free Returns for United States Customers. Please email us at resolution@lucyinthesky.email so we can look into your refund. -Kate. Hi Lily, We will not be liable if for any reason this Website is unavailable at any time or for any period. Go to our site to chat with our support team or email us at support@lucy.co! A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. We're sorry to hear that you had issues with your order. Please note we cannot ship express orders to University/PO Boxes. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com there is a dress i like but it is all out of stock. . Account and billing. I HAVE MY TRACKING NUMBER. How useful is that if the items never come? I wish they were more transparent with the type of quality on their website. We ship from Los Angeles, and most orders do go out within 2 days, some up to 10 business days. "Lucy in the Sky with Diamonds" is a song by the English rock band the Beatles from their 1967 album Sgt. Contact Centre & Operations Archives - sky All orders are subject to availability and confirmation of the order price. The first time it was cancelled altogether. Horrible company and horrible customer service. Any orders cancelled within 14 days of being placed can be cancelled for store credit. Check out what 6,964 people have written so far, and share your own experience. Sorry to hear that you had trouble reaching out to us. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. I loved 1/2 dresses I bought. Breaching this provision would constitute a criminal offense and, The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of. Her level of customer service was fabulous. I have been waiting for almost three weeks and still haven't got my money back. Contact Us. This policy is effective from 01/01/2016. Lucy in the Sky has a consumer rating of 2.83 stars from 1,066 reviews indicating that most customers are generally dissatisfied with their purchases. Intellectual Property, Software and Content. Sharing is caring! Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. Back in London Lucy has a choice - stay with James or pine for Nathan, who's far away. Lucy in the Sky is a popular online clothing company that specializes in dresses for young adult women for special occasions. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. In the case of any expired store credits, we will gladly issue another current one for the same value. If you need help with returning we do have our returns in our FAQ. As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don't have the chance to try on the clothes beforehand. Pepper's Lonely Hearts Club Band. If you do not wish to be contacted for these purposes or you wish to request details of personal information which we hold about you, we offer a range of ways in which you can contact us: All email messages and email newsletters will contain information on how you can unsubscribe. If you are in between sizes, we would generally suggest to order a size up. If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.lucyinthesky.com and you should not rely on the existence of such a connection or affiliation. Us either! Tip for consumers:NO REFUNDS! They weren't prepared for homecoming season and got behind. If you need specific product measurements or have further questions, please email us at. Customer service is non-existent. I ordered 4 items and once I received 2 of them and saw how bad the quality was. They have a great live chat setup and I like that they're always ready to help. As there is no phone number to be able to contact the company we ad two choices: email and be ignored or chat in and finally get a chat agent (the ONLY chat agent at this fraud of a company) Emma, It took three and a half hours waiting for the chat I suppose that Lucy in the Sky thought we would give up. We have no idea when the dress will arrive or if it will arrive on time. Please read the product description of each item carefully before purchasing. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Well look into the stated issue and will work out a way to resolve the situation asap! -Kate. Please contact us via Live Chat for 24 hour customer care. Lucy In The Sky Dress Store Review- Is It A Scam or Legit? - iReviews . However, this is out of over three hundred reviews. We do specifically outline the estimated delivery time on each individual product page once a size is selected. Our privacy policy, which sets out how we will use your information. Your card will be debited immediately upon authorization being received. If the initial address provided was incorrect, your package will be processed as returned to sender by our returns team. CAN I APPLY MY STORE CREDIT AFTER I PLACED AN ORDER? You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? For example, the Trustpilot rating is 4.2 stars, which is an average of over 6,000 reviews. The 24/7 chat is turned off and nobody bothered to respond to my email. Tip for consumers:Absolutely no refunds unless it arrived damaged. My opinion of your service stands.I ordered the same dress in 2 sizes due to my daughters turnabout a 2 weeks away. I DO NOT RECOMMEND THIS COMPANY! United States. -Kate. We had the same issue. Trust that their reputation is deserved. We're so sorry to hear that there was an issue with your order. 5726 Solutions. We're so sorry about the delayed style. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). Lyst Authenticcom meets visitor expectations and captures their We would love to help assist you with this issue. Products used:None, I never received them. Phone Email. I will definitely order from this website again. Again, reach out to us at resolution@lucyinthesky.email and we'll follow this up:) We cover the cost of all domestic return shipping for all styles. Technical support. Please emails us at resolution@lucyinthesky.email so we can better assist you. They wasted no time taking my money but today is 10/7 and I have not received a tracking number and they have not replied to my last email I sent them yesterday. tablet. I regret buying anything from them. WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT? Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. We're sorry to hear about the sizing issue. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. FHFA Announces Targeted Increases to Enterprise Pricing Framework If you have any order issues, please reach out at shop@lucyinthesky.emailor via Live Chat during business hours (8:00-4:30 Pacific Time, Mon-Fri, excluding U.S Public Holidays). Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky Please email us at resolution@lucyinthesky.email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The package was never opened -- and sent back immediately.

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