The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. Radio. I need my brand new RV fixed, and Thor has an obligation to fix it! No portion of these videos, documents, or webpage may be directly or indirectly: copied, published, reproduced, modified, performed, displayed, sold, transmitted, broadcasted, or rewritten for broadcast, publication or redistributed in any medium. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. New 2023 Thor Motor Coach Outlaw 38MB Motor Home Class A - General RV Im about to conclude that the Axxera radios/cameras are junk and mine is shot. Thor Motor Coach Fuses and Breakers Reset and Replacement We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. I was given a few numbers of service centers and I had to contact them. Thurmont, MD. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. Listed 27 weeks ago in Cass . More than 50 pictures were sent to Thor. The memory function power for both radios comes from the chassis battery through the 100 amp, 12 volt circuit breaker next to the battery. Which we received no assistance. State: Arkansas. MSRP Price: $157,576. We are also providing the **** commercial vehicle center web address. If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. Check whether the batteries are charged enough. BBB Business Profiles may not be reproduced for sales or promotional purposes. THOR AXXERA RADIO.not working??? Across from the sofa is a booth dinette. Like most: We went on our first trip this past weekend. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. The owner listed is **************************. Leaves one to wonder if it was ****'s plan all along to run out the clock. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. I had to send the slide out for access. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. Complaints for Thor Motor Coach - Better Business Bureau If you wish to set up a factory service appointment to discount you the $2000, please call ************. 2017 Thor Challenger XE Rear and side cameras and radio not working. New 2023 Thor Motor Coach Palazzo 37.6 - Exploreusa.com #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. RV Wife. After reviewing the Pre-Authorization, our stance on the roof concern remains the same. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. We are tired and have had enough. We are sorry to hear of your concerns with your 2019 *******. Tristen should have the additional documentation in his inbox this evening 12-11-2022. After countless emails and calls to *********************, we never heard from him again. Ill keep taking all suggestions and look a while longer. Inventory shown may be only a partial listing of the entire inventory. **'s labor charges of $7,500. I cant say at this time Im 100% satisfied until I get the estimates and we see what Thor Motor Coach will end up covering under their good will gesture. I think at one point we were just trying to stump him and we couldnt, (Is there anything else we should consider when evaluating the best value for your RV?). Did you recently have your batteries drain on you? To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. We have spent more than three years trying to get these issues resolved. Have driven unit less then 250 miles since purchase. We make the transition smoother with this free Owners Guide. They are the same issues we continue to try to get resolved. One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. Your Thor rep will be reaching out to you to gather more information on the concern. The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. Seal leaks and causes extreme noise when driven at highway speeds. . 2019 Thor Motor Coach Quantum KW29 - Rvusa.com We want **** to act in good faith and resolve these longstanding issues. These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? . Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. ************************* said that they would pay ******* ***** 26hrs for their labor. If he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. We now have two new estimates, both have been rejected by *************************** and *********************************. The dealers in my area state that they dont even know what a ********* is and dont work on them. Based on what was submitted to Thor, we see no warranty concern. Please contact dealership to verify unit information and availability. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. As the smallest motorhome option, camper vans are welcome virtually everywhere. Posted January 8, 2016. UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. We bought it new in 2018. Then click on the manual name to download. Luxury comes standard in the Delano Sprinter Class C diesel motorhomes by Thor Motor Coach. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. We have endured a long and arduous journey. It is winterized and sitting in my driveway for the winter. Want to make us an offer on the {product}? 2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH I got a jump and the car battery is working fine now, but the house batteries are still dead. **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. Thats where the water is coming in, it came that way from the factory. Number Of Discs. Contact Sales. The A.C.E. On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. All standard features and specifications are subject to change. We have sent the invoice for labor charges to ****. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. This is leading me down a path of no confidence in THOR, as well as potentially never doing business with them again, it's simply bad business and I would also hope to educate any of their potential customers on what their ownership experience with **** will be like after a six figure purchase. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . He considered this an open case. If Tristen needs additional documentation, I will also be happy to send it. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. Class C, 32 feet Thor Motor Coach. Used 2022 Thor Motor Coach Delano Sprinter 24TT Motor Home Class C Stock Number {stockNumber} {priceLabel} {msrp} {salePriceLabel} {saleprice}. Speaker Location(s) Interior / Exterior. New 2023 Thor Motor Coach Magnitude XG32 - Bishs.com This is a MSRP $190K Class A Motorhome. Meet the redesigned A.C.E. This is an independent, unofficial site. Our 2019 ************ Motor Coach seats have started to completely disintegrate. Has someone intentionally or accidentally deleted these hundreds of pages of ongoing correspondence from our file? This is an independent, unofficial site. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! Save your favorite RVs as you browse. Use a pen or paper clip. We pay our bill every month We were told to take to ********* ** or *********. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. New 2023 Thor Motor Coach Four Winds 31WV Motor Home Class C ", I am rejecting this response because:The ************* location that was given to us, the website above They stated they do not work on RVsWe need a location nearby. Someone on the Thor forum had the same issue and had to reset the radio by pulling it out of the dash, unplugging the power connector at the rear of the radio and that reset it to enable it to work. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. 2019. A representative has been notified and will be with you shortly. **** has not acted in good faith, as the documentation will show. They said they would me someone to service the vehicle. bunk above drivers compartment has failing motor brakes. Do you need a one-stop shop for all things RV-related? We have a leak in the back window of 2018 Thor Axis 24.1. Nobody will build them better. Stock #46257. Step inside and find a 68" jackknife sofa to the right of the entry door. **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. we do not have any videos here. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! As I have stated countless times. Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. . RV.Net Open Roads Forum: Thor Freedom elite axxera can radio not working. Even has King Size bed and two, My father and I purchased a class c motorhome from giant RV and it was the most easiest process ever. ******* ***** is also questioning why the **** dealership in ******* that identified the issue, had a solution, ************* and cost to repair that was given to **** at Thor, and that **** did not authorize this vehicle for repairs at the ******* **** dealer, fixing ********************** issue and he could now be planning and executing his second motor home trip. Customer Reviews are not used in the calculation of BBB Rating. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . The background power keeps the memory (station presets, etc) alive and the clock displayed (if you care about that). That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: One look at this full-wall slide out coach and you'll be hooked! Have tried all suggestions prior to posting except for the GFI, So if thats the case it woul eliminate any fuse in the Ford block? Checked every fuse I could find. The same way they want they money on time, Included my vin number thor vegas **** 2022. May 24, 2019 #9 Gary RV_Wizard Site Team Joined Feb 2, 2005 Posts 77,941 Location West Palm Beach, FL I have hundreds of emails relating to our continued attempts to get these issues resolved. I am waiting for **** to call us back. Listed 15 hours ago in Camp Verde, AZ. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Mechanic's Assistant: Are you fixing your Chassis yourself? The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. Based on the pictures provided to us, there is no repair to be made. Our BIGGEST Class C is HERE!! Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. After getting back both radios not working. At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. At this time Im satisfied that they Thor Motor Coach has reached out. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. CD Player. International Association of Better Business Bureaus. Diesel and gas-powered chassis options. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! I left my parking lights on overnight, and it killed the car and house batteries. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. New 2023 Thor Motor Coach Outlaw 38KB Motor Home Class A You may also call **** at ************ for them to better assist you in finding service. After ******* ***** had our coach for almost a year. Across from the bed there is even a place for an optional 32" LED TV. ", VIN # ****************. Spoil the RV owners in your life this Christmas with some of our favorite gifts. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. Our Owners Resource and Owners Guide can help you get the most out of your travels. Who never came back to do the work. Solar panals not bolted properly to roof.Propane sensor faulty. Class Cs with the beloved luxuries of Mercedes-Benz. Payments are with approved credit. Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. JavaScript is disabled. **** *************** DID NOT CARE ONCE I REACH THE **** DEALER 88 MILES FROM MY HOME THAT I WOULD HAVE TO DRIVE IT 108 MILES TO ANOTHER DEALER TO FIX IT CHEAPER AND **** *************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS OF GETTING PEOPLE TO HELP BRING ME AND PICK ME UP. Also, the emails show that we were assured that the issues that were reported when the coach was under warranty would be covered after the travel restrictions were lifted relating to the pandemic. We purchased a 2016 ************ 40xte with ****** miles on it. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. We were stuck out on the road for two hours with our granddaughter because the new 2022 thor vegas **** motor home class A just stopped on the road. 2020 Thor Four Winds Moto | Recreational Vehicles | ksl.com Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. Mr. ******** needs to arrange pick up with the **** dealership. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Probably have to pull radio out to find inline fuse. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. See dealer for details. We purchased a 2020 ************ model **** on September 4, 2019. I admit, we were naive in thinking that the labor charges could be so little for such a job. drivers window was installed bad. New to RVing? Thor Motor Coach's diverse product lineup includes many of the world's most recognized Class A, Class C and Camper Van brands. He moved to a new position. WHY are the flooring issues causing such concern on behalf of Thor? We have pictures we can send if you want. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. ********* in **** had the coach for six weeks only to decide in the end not to do the job. Use/store switch in use mode? While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. !. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues.
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