loan" did not have standing to bring a RESPA claim); Nelson v. Nationstar Mortg. Nationstar denies all allegations of wrongdoing and no judgment or determination of wrongdoing has been made. See Stillmock v. Weis Markets, Inc., 385 F. App'x 267, 275 (4th Cir. Since the parties do not argue that the Nationwide Class and the Maryland Subclass differ for the purposes of the class certification analysis, the Court will analyze them together. 1024.41(b)(1), (b)(2)(i)(B), and (c)(1)(ii) and Md. Section 13-316(c) governs "mortgage servicing" and, among other requirements, provides that a "servicer shall designate a contact to whom mortgagors may direct complaints and inquiries" and that the "contact shall respond in writing to each written complaint or inquiry within 15 days if requested." If you were contacted on your cell phone by a company via an . Order at 2, ECF No. When Nationstar received the application, it prevented late fees from being assessed and put a hold on any foreclosure proceedings. He asserted that the amount of fees was calculated based on Nationstar's statements, but he could not specify the nature of the fees. After an additional period of expert discovery relating to the class certification motion, discovery closed on December 30, 2018. After two more extensions were granted, based on a finding by the Magistrate Judge that "Defendant has failed to comply" with its discovery obligations and delayed the process, discovery closed on March 22, 2018. Robinson v Nationstar - Home In Accrued Financial, the United States Court of Appeals for the Fourth Circuit held that where commercial real estate tenants assigned their potential claims against their landlords to a commercial real estate auditor under an arrangement through which the auditor would receive a percentage of any recovery in litigation, the assignments violated public policy because where the auditor's employees could testify in such litigation, the assignments "provide for supplying expert testimony for a contingent fee." "When these issues were identified several years ago, we immediately made restitution to our impacted customers and invested in process improvements to prevent reoccurrence," Jay Bray, CEO and chairman of Mr. Cooper said in a statement Monday. However, Nationstar did not comply with all requirements of Regulation X, which became effective on January 10, 2014. 1990) (citing Universal Athletic favorably for this proposition). Id. at 300. 2d 452, 468 (D. Md. Likewise, although Mrs. Robinson expended time corresponding with Nationstar, she was not working for pay at the same time, and the Robinsons have not provided evidence to quantify the loss to Mr. Robinson, the only viable plaintiff here. Likewise, Oliver's expert report provides no analysis on how Nationstar's databases allow for a systematic determination whether Nationstar failed to inform borrowers of the specific reasons for the servicer's decision to deny each loan modification option, in violation of 12 C.F.R. Where such statements in no way promise approval, the Robinsons appear to claim that such statements are false or misleading because Nationstar never intended to, and did not, evaluate the Robinsons for the various loss mitigation options. Although the parties have not offered specific details on the nature and timing of those costs and fees, it is reasonable to infer that at least some portion of them were incurred after they submitted their March 7, 2014 loan modification application and after Nationstar had violated Regulation X. 2010). Compl. 1998). "Since then, we have continued to invest in technology, people, and leadership to ensure that our compliance and risk management programs not only meet our regulators' expectations but also support sustainable growth and maintain our position as an industry leader.". While Demetrius Robinson did appeal Nationstar's March 15, 2014 offer of an in-house modification, the requirements of subsection (h) were not triggered because the offer was not a denial of a loan modification application. United States v. Valona, 834 F.2d 1334, 1344 (7th Cir. Where the Robinsons, after discovery, cannot point to evidence that Nationstar did not even consider or evaluate the Robinsons for loss mitigation options, they have not established the existence of a genuine issue of material fact on the issue of false or misleading statements. "[A]n evaluation of the merits to determine the strength of plaintiffs' case is not part of a Rule 23 analysis." Nationstar employees use four software applications and databases to store and track electronic information relating to loans: (1) Loan Services and Accounting Management System ("LSAMS"), Nationstar's primary loan servicing software, which contains data for loans, including the permanent records of the accounting history, communication logs, and letters documented with codes that were sent to the borrower; (2) Remedy Star, Nationstar's proprietary loss mitigation and loan modification management system, which, among other tasks, tracks the status and timeline of a loan modification and links to documents stored in FileNet; (3) LPS Desktop ("LPS"), an application which Nationstar uses to track and manage foreclosure processes and communicate with outside attorneys; and (4) FileNet, a platform that houses PDF images of documents, including letters sent to borrowers by Nationstar. In February 2014, after their income had further decreased, the Robinsons ceased making payments on the mortgage loan. From this methodology, Oliver concluded that Nationstar failed to inform borrowers of their appeal rights in 39 percent of the sampled loans and failed to exercise reasonable diligence by improperly requested the same documentation already provided in 18 percent of the loans. If a borrower is experiencing issues or not getting the help needed, contact your state attorneys general. Tagatz, 861 F.2d at 1042; cf. 1024.41(f), (g), and (h) because there is no evidence in the record that Nationstar violated those provisions. USCA4 Appeal: 21-1087 Doc: 38 Filed: 06/15/2021 Pg: 9 of 33 Where the results of such an analysis would apply to any individual claim, it would be highly inefficient and wasteful to require duplicative analysis in each such case. Law 13-101 to 13-411 (West 2015). The ruling serves as a reminder that Florida remains one of the top states for both mortgage fraud and lender errors. Although section 13-316 provides a remedy only for economic damages arising from a mortgage servicer's failure to respond to an inquiry, see Md. Fed. They have claimed $141,000 in interest; $6,147.12 in fees assessed by Nationstar; $2,275 in consulting fees; $50.58 in administrative costs; and lost time and labor of approximately 120 hours; as well as punitive and statutory damages. 8:2014cv03667 - Document 18 (D. Md. Nationstar's Motion to Strike will be DENIED. 2010) (holding that a plaintiff who "was not a borrower or otherwise obligated on the . While every class member will have to establish damages, that calculation will not be "particularly complex," as it will require identifying administrative costs and fees that would not have occurred but for the RESPA violation. 12 C.F.R. Robinson et al v. Nationstar Mortgage LLC, No. 8:2014cv03667 - Justia Law The Robinsons own a business called Green Earth Services, which provides waste and recycling services to clients. WASHINGTON, D.C. The Consumer Financial Protection Bureau (CFPB) today ordered Nationstar Mortgage LLC to pay a $1.75 million civil penalty for violating the Home Mortgage Disclosure Act (HMDA) by consistently failing to report accurate data about mortgage transactions for 2012 through 2014. 2015) (holding that Regulation X did not apply to loss mitigation applications submitted before the effective date). Broussard v. Meineke Discount Muffler Shops, Inc., 155 F.3d 331, 344 (4th Cir. Co., 595 F.3d 164, 179-80 (4th Cir. Id. Id. Robinson v. Nationstar Mortg. LLC - Casetext See, e.g. Here, even though the Robinsons' March 7, 2014 loss mitigation application was not the Robinsons' first such application, it was their first submitted after the effective date of Regulation X. Joint Record ("MCC JR") 0907. Id. Law 13-303(4)-(5), 13-408. Code Ann., Com. News Ask a Lawyer P. 23(a)(3); Deiter v. Microsoft Corp., 436 F.3d 461, 466-67 (4th Cir. 2013)). . In the Amended Complaint, the Robinsons claim that Nationstar's representations that it offered many loss mitigation plans and "would evaluate" borrowers "for eligibility for all these loss mitigation plans" were false. However, if the costs are shown to have been incurred in response to the RESPA violation, the Court finds that they would be actual damages within the meaning of 12 U.S.C. Amchem Prods. Corp. ("McLean II"), 398 F. App'x 467, 471 (11th Cir. For the claims that rely on the timing of a response, Oliver and the Robinsons propose using changes in the Remedy Star substatus or LSAMS codes and documents stored in FileNet to identify the date a loan modification application was received or marked as complete, to identify the date a response was sent, and to count the number of days between events. The fact that each borrower must individually show damages under 12 U.S.C. Hickerson, 882 F.3d at 480 (quoting Cooper, 259 F.3d at 199). In support of this argument, Nationstar contends that the ethical rules for attorneys prohibit contingency fee arrangements with expert witnesses. Id. Your Email Please enter your email. Mortgage servicers seek government aid as forebearance requests soar, How this 39-year-old earns $26,000 a year in California. 2001) (striking expert testimony because of a contingent fee arrangement), aff'd, 43 F. App'x 547 (4th Cir. 125. See Tyson Foods, 136 S. Ct. at 1046-47 (holding that representative sampling was a permissible method to prove whether time spent donning and doffing gear resulted in violations of the Fair Labor Standards Act). Fed. The MCPA prohibits the use of an "unfair or deceptive trade practice" in the "[t]he extension of consumer credit" or "[t]he collection of consumer debts" and provides for a private right of action. . Throughout discovery, Nationstar repeatedly stated that it could not produce the data on loss mitigation or loan modification applications from its databases in the form requested by the Robinsons. See Keen, 2018 WL 4111938, at *5-6. Id. Code Ann., Com. While Mrs. Robinson stated that she was conducting bookkeeping for Green Earth Services during the relevant time frame, she testified that her work was less than six hours per week, and the Robinsons have not shown that her time spent communicating with Nationstar "resulted in actual pecuniary loss" to Mr. Robinson or the business. It follows that only borrowers may bring a claim that a loan servicer has violated Regulation X. In Frank, due to the state's community property laws, the mortgage was "a community debt," and after her husband died, the plaintiff "was therefore obligated to make the loan payments" because of her interest in the home. 1024.41(i). The Court will address the varying claims in turn. Id. Finally, a loan servicer "is only required to comply with the requirements" of section 1024.41 "for a single complete loss mitigation application for a borrower's mortgage loan account." 1993) (quoting Blum v. Yaretsky, 457 U.S. 991, 1001 n.13 (1982)). Mr. Robinson then submitted another loan modification application on August 25, 2014. On February 16, 2017, the Court referred the case to United States Magistrate Judge Charles B. "We will be watching the mortgage interest industry to ensure they are treating homeowners fairly and fulfilling their obligations.". Nationstar also argues that Oliver's report should be stricken as unreliable under the Federal Rules of Evidence and Daubert. If the settlements are approved by the D.C. district court, Nationstar will be required to immediately set aside about $15.6 million to pay borrowers it has not yet remediated. Class litigation would also promote consistent results on the common question whether Nationstar engaged in a pattern or practice of violating Regulation X and would provide Nationstar with finality and closure on that issue. Delaware Attorney General Kathleen Jennings said the settlements, Several states also fined Nationstar in 2018, Kwame Raoul, attorney general of Illinois, latest research from the Mortgage Bankers Association. This field is for validation purposes and should be left unchanged. See 12 C.F.R. PDF United States District Court Middle District of Florida Tampa Division PDF PUBLISHED - United States Court of Appeals for the Fourth Circuit Code Ann., Com. 09-08213, 2011 WL 11651320 (C.D. Because such information is stored electronically and based on objective criteria, the members of the class will be ascertainable without significant administrative burden. J. Fed. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255 (1986). This abandoned high school was converted into a 31-unit apartment building, number of unlawful practices in handling mortgages following the Great Recession. See, e.g., Ward v. Dixie Nat. A separate Order shall issue. A borrower may enforce violations of these provisions through a private cause of action pursuant to 12 U.S.C. Stewart v. Bierman, 859 F. Supp. The predominance and superiority requirements under Rule 23(b)(3) are designed to ensure that the class action "achieve[s] economies of time, effort, and expense, and promote[s] . The entry under "objected" acts as a unique identifier for an electronic file, but it does not contain information about the file's substance and could in fact contain multiple submissions or documents relating to one borrower. Furthermore, according to Nationstar, to identify the content of a letter sent to a borrower, the letter itself must be viewed. At the time, Nationstar had not completed the process of updating its systems to conform to those requirements. However, the burden is on the plaintiffs to show that other class members exist and that their joinder is impracticable; a court may not rely on mere speculation that numerosity has been satisfied. Where Accrued Financial addresses a different scenario with a different remedy, the Court does not find that it requires that the testimony of an expert witness paid on contingency fee basis must be excluded. While she is trained as a bookkeeper, at the time of the Robinsons' 2014 application for a loan modification and in the subsequent months, Mrs. Robinson was not employed in any capacity. Similarly, though the precise nature of the fees imposed was not specified, it is reasonable to infer that some were attributable to delays linked to RESPA violations. Class Cert. First, to the extent that there was a period of time during which Nationstar failed to implement procedures to comply with RESPA, the facts establishing such a gap would be highly relevant to a pattern or practice determination and would be common in every case. Accordingly, a loan servicer must comply with Regulation X as to the first loss mitigation application submitted after the effective date. 1024.41(f), (g). Co, 445 F.3d 311, 318 (4th Cir. Certification will not be granted as to the claims under 12 C.F.R. 2601(a). Furthermore, Nationstar's argument that the Robinsons are not typical largely recycles the same arguments made in the Motion for Summary Judgment. James Robinson v. National Student Clearinghouse Toggle navigation Home Commonly Asked Questions Documents The Court approved the settlement at the July 7, 2020 Fairness Hearing. Although similar to Rule 23(a)'s commonality requirement, the test for predominance under Rule 23(b)(3) is "far more demanding" and "tests whether proposed classes are sufficiently cohesive to warrant adjudication by representation." Florida Appeals Court Reverses Mortgage Foreclosure - Pike & Lustig, LLP She alleges Nationstar was sent multiple disputes by both Experian and Equifax with documentation showing the debt was forgiven, yet Nationstar persisted in reporting the debt as valid. uniformity of decision as to persons similarly situated, without sacrificing procedural fairness or bringing about other undesirable results." In their Motion for Class Certification, the Robinsons seek certification of two classes. v. DEMETRIUS ROBINSON; TAMARA ROBINSON, Plaintiffs - Appellees, v. . Some of the alleged damages are not supported in law or in fact. Moreover, Nationstar cites no authority for the proposition that a loss mitigation application would not be deemed "complete" for purposes of RESPA upon such a formal designation, and any rule that would deem such an application incomplete in the event that an underwriter subsequently decided to ask for additional material would be entirely unworkable. Any additional updates will be posted here. Law 13-301(1). 1024.41(d). 2013); Poindexter v. Teubert, 462 F.2d 1096, 1097 (4th Cir. These events will be represented by discrete data points in Nationstar's databases, such that these violations may be proved through that data. ; 78 Fed. But see Ayres v. Ocwen Loan Servicing, LLC, 129 F. Supp. Cent. Ravens Football Club, Inc., 346 F.3d 514, 522 (4th Cir. 2007)), aff'd sub nom. 2605(f). Thus, the nature of the proof of whether there has been a pattern or practice of RESPA violations provides substantial support for a finding of predominance. . Every mortgage has a unique loan number that can be used to identify the borrower and the loan in each of the four databases. Fed. UNITED STATES DISTRICT COURT DISTRICT OF MARYLAND. Code Ann., Com. More Information Nationstar ultimately became the servicer of the Robinsons' loan. The Federal Rules of Evidence do not prohibit these kinds of arrangements. Law 13-316(e)(1), and "actual damages," 12 U.S.C. Nationstar sent Mr. Robinson two letters denying his loan modification application on July 17, 2014 and September 9, 2014, but there is no evidence in the record that the Robinsons submitted an appeal to either of those letters. McLean v. GMAC Mortg. The fact that Oliver's methodology has not been subjected to peer review and that he has not published any articles about it does not invalidate it. 3d 254, 274-75 (S.D.N.Y. 12 U.S.C. Specifically, if a loss mitigation application is received "45 days or more before a foreclosure sale," the loan servicer must provide a notice to the borrower "in writing within 5 days" of receiving it in which the servicer acknowledges receipt of the application and states whether the "application is either complete or incomplete." The denial letters stated that the loan's principal balance exceeded the limit under HAMP. 1024.41(b)(2)(B), (c)(1)(ii); Md. "If a borrower's complete loss mitigation application is denied for any trial or permanent loan modification option available to the borrower," the servicer must state in the required notice to the borrower "the specific reason or reasons for the servicer's determination for each such trial or permanent loan modification and, if applicable, that the borrower was not evaluated on other criteria." Nationstar Mortgage TCPA Class Action Settlement 15-0925, 2015 WL 5165415, at *4 (D. Md. The Magistrate Judge ordered Nationstar to run those scripts and return the electronic data to the Robinsons. Id. Filed by Janie Robinson. R. Evid. Nationstar argues that summary judgment should be granted against Mrs. Robinson because she is not a "borrower" within the meaning of RESPA. Neither the rule nor the comment, however, state whether Maryland is one such jurisdiction. Nelson, 2017 WL 1167230, at *3 (collecting cases). The language of the regulation states not that a loan servicer must comply with Regulation X's requirements only for a borrower's first loss mitigation application, but that a loan servicer must "comply with the requirements" only "for a single complete loss mitigation application." The comments to that rule state that the "common law rule in most jurisdictions is . The Court does not find such a prohibition in the Maryland Attorneys' Rules of Professional Conduct. 2605(f)(1)(A)). 1024.41(h)(1). The regulation is silent on whether a loss mitigation application submitted before January 10, 2014 could qualify as the "single complete loss mitigation application." Local R. 105.6. Moreover, the possibility that some members of the class as defined by the Robinsons have not suffered any injury cognizable under RESPA or MCPA does not preclude certifying the class. . 2605(f)(1). Day to address discovery issues. 2605(f). Here, the Robinsons have not put forward any evidence that Mrs. Robinson has an ownership interest in the home that would specifically obligate her to make payments on the loan. 2. "Mortgage servicers are entrusted with handling significant financial transactions for millions of Americans, including struggling homeowners. A class action allows representative parties to prosecute not only their own claims, but also the claims of other individuals which present similar issues. Cal. A code is also added to LSAMS to put a hold on foreclosure proceedings. Here, Mrs. Robinson signed the Deed but did not sign the Note. McAdams v. Nationstar Mortg. Md. Sept. 9, 2019), there were multiple other claims at issue, for which Oliver's expert report seemed better suited to address. Wirtz v. Specialized Loan Servicing, LLC, 886 F.3d 713, 719-20 (8th Cir. Id 1024.41(c)(1). (quoting East Tex. 20-cv, -2202, 2021 WL 4462909, at *1 (S.D. 13-316(e)(1). Class Certif. . The economic challenges and burdens that homeowners currently face are similar to the ones experienced following the Great Recession. Id. . 1024.41(i). MCC JR 530. In this photo illustration, the Nationstar Mortgage Holdings Inc. logo seen displayed on a smartphone. 1988) (distinguishing between a rule of professional conduct and admissibility of evidence); cf. Ballard v. Blue Shield of S.W. Nationstar also allegedly foreclosed on borrowers with pending forbearance applications after promising not to do so and failed to properly handle escrow payments and accounting for homeowners who were in Chapter 13 bankruptcy proceedings. . v. Windsor, 521 U.S. 591, 623-24 (1997). Sep. 9, 2019). You will not receive a payment if you fail to timely submit a completed Claim Form, and you will give up your right to bring your own lawsuit against the Defendant about the claims in this case. The Robinsons' expert had written the scripts using data dictionaries and without accessing the databases. MCC JR 0003. See Tagatz, 861 F.2d at 1042. J. 1024.41(h)(1), (4). HARRISBURG Attorney General Josh Shapiro, as part of a multistate effort, today announced that his office obtained an $86.3 million settlement from Nationstar Mortgage, the country's fourth-largest mortgage servicer. 1024.41, a regulation of RESPA that outlines loss mitigation procedures. PDF NATIONSTAR MORTGAGE LLC, D/B/A MR. COOPER, Defendant. Corp. ("McLean I"), 595 F. Supp. at 983 (quoting 12 U.S.C. CFPB Takes Action Against Nationstar Mortgage for Flawed Mortgage Loan The data derived from scripts written by another expert, Abraham J. Wyner, without the benefit of seeing the databases, a process necessitated by Nationstar's unwillingness or inability to produce the relevant data. In the case of Tony Robinson and Debra Robinson vs Nationstar Mortgage, LLC, the appeals court ruled that the lender did not actually have the right to foreclose on the property. See Lierboe v. State Farm Mut. Petitioner: NATIONSTAR MORTGAGE, LLC: Respondent: TAMARA ROBINSON and DEMETRIUS ROBINSON: Case Number: 19-379: Filed: September 24, 2019: Court: U.S. Court of Appeals . Furthermore, to the extent that the Robinsons' claim is that Nationstar falsely stated that it would evaluate the Robinsons for all available loss mitigation plans, the Robinsons point only to statements in letters that the Robinsons "may" be eligible for certain non-HAMP loan modification programs. Instead, he analyzed certain data fields that were returned by the scripts written by a different expert.
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